ELM Locating and Utility Services operates as a leading utility contractor across 14 western states and Florida, specializing in “call before you dig” services. GCS enhanced ELM’s operational efficiency by integrating databases from CRM, call center tickets, and a geodatabase containing essential layers such as service areas, call centers, and critical utility locations. Through the use of advanced web services, GCS provided geocoding, routing, and red flag logic, streamlining both field and office applications for ELM. Additionally, GCS successfully deployed the first version of ArcGIS Enterprise Server for ELM, boosting their GIS capabilities.
What is 811 and Why is it Important?
811 is the national “call-before-you-dig” number. Anyone planning to dig, whether for a small garden or a larger construction project, must contact 811 to avoid hitting buried utility lines. By doing so, utility providers can mark the location of underground lines, preventing accidents, costly damage, or even injury.
How to Contact 811:
- Dial 811 or visit your state’s 811 center website a few business days before digging.
- Provide project details and location information to your state’s 811 representative.
- After your request, you’ll receive a ticket number and details on how long it will take for utility providers to respond.
- Always confirm that all utilities have responded before digging to ensure safety.
Why Contact 811?
Failing to contact 811 before digging can result in significant hazards. Hitting a buried line can lead to service disruptions, costly repairs, or worse, serious injury or death. 811 services are designed to protect homeowners, contractors, and entire communities by marking utility locations and preventing accidents.
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