GCS cloud GIS experts hosting and managing your ArcGIS platform
As enterprise customers move towards adopting the cloud at scale, organizations need certified cloud experts to off-load infrastructure operations so they can focus on business operations. On your behalf, GCS provides Managed Cloud Services for Azure/AWS with the full ArcGIS technology stack, providing secure and compliant environments, proven enterprise operating models, on-going cost optimization, and day-to-day infrastructure management.
GCS manages your GIS cloud’s activities, such as change requests, monitoring, patch management, security, and backup services, and provides full life-cycle services to provision, run, and support your infrastructure.
ArcGIS Managed Cloud Services provides you with ready-to-use Azure/AWS instances of ArcGIS technology.
- Monitoring and Event Management
- Patch and Continuity Management
- Security and Access Management
- Change Management
- Incident Management
- 24 x 7 Service Desk
- Enterprise Support
Architected according to Esri best-practices to provide secure, reliable, fully managed cloud services
How it works
Determine your cloud strategy
The first step in deploying ArcGIS Enterprise with Azure/AWS is to design and plan your system architecture. This includes Azure/AWS resources and ArcGIS software components and the connections between them. It also includes human components: the people who will work on your system, the access they will receive, and the accepted practices they will follow.
Operating a Web GIS system often involves serving multiple groups of stakeholders and their various requirements, working with cloud and resource limitations, and safeguarding content and identity security from threats. Because of this complexity, it is important that all known and relevant aspects be considered in the design.
GCS assists organizations with designing the best approach based on their business requirements. Enterprise or initiative driven, we consider scope and alignment based on business, IT, and location factors.
Migrate and Deploy
GCS’s cloud experts get you up and running in the cloud without needing to allocate or train your operational resources.
Ongoing Support and Maintenance
Once deployed in the cloud, GCS stays connected with your business to support growth and business requirement changes. GCS keeps your cloud up-to-date with latest versions, patches, and security concerns. We update and maintain custom GIS apps and data. We work with your internal team members to ensure you are successful.
As your business evolves, your Managed Cloud Service requirements change. GCS engages with customers on-demand and periodically to assess how the current environment is performing and if additional cloud and GIS capabilities are needed now or in the near future.
Setup and Support Levels
Most implementations fall within three support levels, with some customers creating a custom level using a combination or adding additional capabilities.
- Azure/AWS cloud infrastructure procured and provisioned
- ArcGIS software installations, configurations, license provisioning, upgrades
- System monitoring, image backups
- Security updates
- Cost monitoring
- Guaranteed Response Time: 24 hours
Standard (includes Basic features)
- System Design Support
- Application/DB/Data Deployment, Configured, and Management
- Application/DB/Data Updates
- Auto Scale-up/Down
- Guaranteed Response Time: 8 hours
Advanced (includes Basic and Standard features)
- Geographic and Non-Geographic Redundancy
- Advanced Cloud and ArcGIS Capabilities
- Guaranteed Response Time: 1 hour
ArcGIS Cloud Certified Professionals
GCS’s team is comprised of certified ArcGIS and cloud professionals who are solution architects, system integrators, native cloud developers, data scientists, and professional project managers.
To learn more, contact us to speak to a certified ArcGIS Cloud Expert.